Returns & Exchanges

Tori Los Angeles gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online for delivery for full refund or exchange within 30 days of the original purchase. Return must be received and processed within 30 days to receive a refund to the original form of payment. Please allow up to two weeks from the date you mail your item(s) back for your return to be processed - you will receive an email confirmation when complete. Returns of swimwear, bodysuits and intimates will only be accepted with the original tags and protective liners intact. Beauty products must be returned in new or gently used condition. Refunds will be made in the form of the original payment, unless we agree to credit a different payment type. Requests to exchange merchandise received as a gift must be accompanied by a gift receipt. All monogrammed, personalized and final sale items cannot be returned or exchanged. Please note that all items that have been altered are final sale.